Last updated: March 6, 2026
CAASCOM INFORMATION TECHNOLOGY L.L.C ("CAASCOM," "D50 AI," "we," "us," or "our") operates the D50 AI platform at d50.ai and related services. D50 AI is a brand owned and operated by CAASCOM INFORMATION TECHNOLOGY L.L.C, a company registered in the United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. This policy applies to all users of our platform worldwide, including users in the European Economic Area (EEA), United Kingdom, United States, and UAE.
When you create an account, we collect your name, email address, company name, job title, phone number (optional), and billing information (processed securely through our payment provider, Stripe — we do not store full credit card numbers).
We automatically collect information about how you interact with our platform, including: pages visited, features used, time spent on pages, click patterns, AI-generated content metadata, campaign performance data, credit consumption, IP address, browser type, device information, operating system, and referring URLs.
We process and store content you create or upload through our platform, including: scripts, campaign configurations, lead lists, recruitment data, candidate information, AI-generated assets (text, images, audio, video), ad creatives, landing page content, and any other materials submitted through the platform.
When you connect external accounts (e.g., Google Ads, Meta Ads, LinkedIn Ads), we receive access tokens and ad account information necessary to manage your campaigns. We access only the data required to provide the services you have authorized.
If you use our AI calling features, we may process call recordings, transcripts, and metadata (call duration, recipient information) as necessary to provide and improve our services. You are responsible for obtaining all required consents from call recipients.
We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand platform usage. For details, see Section 8 below.
If you are located in the EEA or UK, we process your personal data on the following legal bases:
| Purpose | Lawful Basis |
|---|---|
| Providing and maintaining our services | Performance of contract |
| Processing payments and subscriptions | Performance of contract |
| Communicating with you about your account | Performance of contract |
| Improving platform performance and features | Legitimate interest |
| Analyzing usage patterns | Legitimate interest |
| Preventing fraud and ensuring security | Legitimate interest |
| Complying with legal obligations | Legal obligation |
| Marketing communications (where applicable) | Consent |
We use the information we collect to:
We do not sell your personal data to third parties. We do not use your content to train AI models without your explicit consent.
We share data with third-party services only as necessary to provide our platform. Our integrations include:
Each third-party service operates under its own privacy policy and data processing terms. We encourage you to review their respective policies. We require our service providers to protect your data and process it only for the purposes we specify.
We may also disclose your information: (a) to comply with a legal obligation, court order, or governmental request; (b) to protect our rights, property, or safety, or that of our users or the public; (c) in connection with a merger, acquisition, or sale of assets (you will be notified of any such change); (d) with your consent.
Your data is stored on secure servers hosted by Amazon Web Services (AWS) with industry-standard encryption at rest (AES-256) and in transit (TLS 1.2+). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
We retain your data as follows:
| Data Type | Retention Period |
|---|---|
| Account information | Duration of active account + 30 days after termination |
| AI-generated content | According to your subscription plan; deleted 30 days after account termination |
| Campaign data and analytics | Duration of active account + 90 days |
| Payment and billing records | 7 years (legal/tax compliance) |
| Usage logs and analytics | 12 months (rolling) |
| Call recordings (if applicable) | 90 days unless you request earlier deletion |
| Support communications | Duration of active account + 12 months |
You may request deletion of your data at any time by contacting us at soltane@d50.ai. Upon account termination, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., tax records, dispute resolution).
Your information may be transferred to and processed in countries other than your own, including the United States (where our cloud infrastructure and AI providers operate) and the UAE (where our company is based). For users in the EEA/UK, we ensure appropriate safeguards for international data transfers through: (a) EU Standard Contractual Clauses (SCCs) with our service providers; (b) adequacy decisions where applicable; (c) contractual protections equivalent to those required under GDPR. By using our platform, you acknowledge and consent to such transfers, subject to the protections described herein.
We use the following types of cookies:
We do not use third-party advertising cookies on the D50 AI platform itself. You can control cookie settings through your browser preferences. Disabling essential cookies may affect platform functionality.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at soltane@d50.ai. We will respond within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before processing your request.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will: (a) notify the relevant supervisory authority within 72 hours of becoming aware of the breach (where required by applicable law); (b) notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights; (c) document all breaches, including their effects and remedial actions taken.
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take immediate steps to delete such information. If you believe a minor has provided us with personal data, please contact us at soltane@d50.ai.
Our platform uses AI and automated processing to generate content, analyze data, screen candidates (Recruitment Engine), and optimize campaigns. These automated processes do not make legally binding decisions about you without human oversight. If you believe an automated decision has significantly affected you, you may contact us to request human review.
We may update this Privacy Policy from time to time. We will notify you of material changes by: (a) posting the new policy on this page; (b) updating the "Last updated" date; and (c) sending notice to your account email for material changes. Your continued use of the platform after changes take effect constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us:
CAASCOM INFORMATION TECHNOLOGY L.L.C (D50 AI)
Data Protection Contact: soltane@d50.ai
Website: https://d50.ai
If you are located in the EEA and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.