Last updated: March 6, 2026
These Terms of Service (“Terms”) govern your access to and use of the D50 AI platform operated by CAASCOM INFORMATION TECHNOLOGY L.L.C (“CAASCOM,” “D50 AI,” “we,” “us,” or “our”) at d50.ai and all related services, applications, and APIs. D50 AI is a brand owned and operated by CAASCOM INFORMATION TECHNOLOGY L.L.C, a company registered in the United Arab Emirates. By accessing or using our platform, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.
By creating an account, accessing, or using any part of the D50 AI platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms or policies referenced herein. If you do not agree to these Terms, you may not access or use our platform. You must be at least 18 years old to use our services. We reserve the right to refuse service to anyone for any reason at any time.
D50 AI provides an AI-powered business platform that includes, but is not limited to: content creation tools (AI-generated scripts, avatar videos, podcast production, voice synthesis), lead generation services (AI-powered calling, lead database access, ad campaign management, landing page creation), recruitment automation (candidate screening, interview scheduling, AI-driven hiring workflows), and AI agent capabilities (REST API access, MCP server integration, agent-as-a-service). Our services may change, and we reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice, and without liability to you or any third party.
To access certain features, you must create an account. You agree to: (a) provide accurate, current, and complete information during registration; (b) maintain and promptly update your account information; (c) maintain the security of your password and accept all risks of unauthorized access to your account; (d) promptly notify us if you discover or suspect any security breaches related to your account. You are solely responsible for all activities that occur under your account, whether or not you authorized such activities. We will not be liable for any loss or damage arising from your failure to comply with this section.
Certain features of the platform require a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees as described on our pricing page. All fees are quoted and payable in US Dollars unless otherwise stated. Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. You authorize us to charge your payment method on file for all applicable fees. All fees are non-refundable except as expressly stated herein or as required by applicable law. We reserve the right to change our pricing at any time; price changes for existing subscribers will take effect 30 days after notice. Failure to pay any fees when due may result in suspension or termination of your account. You are responsible for all applicable taxes associated with your use of the platform.
Our platform uses a credit-based system for certain services. Monthly subscription credits are included with your plan and expire at the end of each billing cycle — unused monthly credits do not roll over. Purchased top-up credits do not expire and remain available until used. Credit consumption rates vary by service and are detailed on our pricing page. We reserve the right to adjust credit rates with 30 days’ notice. You acknowledge that credit consumption is calculated automatically by our systems, and our calculation shall be final and binding in the absence of manifest error.
You agree not to use the D50 AI platform to:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, without refund, and we reserve the right to pursue any and all legal remedies available.
Our platform uses artificial intelligence to generate content including, but not limited to, text, images, audio, video, ad copy, scripts, and campaign materials. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
You retain ownership of the content you create using our tools, subject to any applicable third-party licenses and our right to use aggregated, anonymized data to improve our services.
If you use our AI-powered calling features, you represent and warrant that: (a) you have obtained all necessary consents from call recipients as required by applicable law; (b) you will comply with all applicable telemarketing laws, do-not-call regulations, and telecommunications regulations in every jurisdiction where calls are placed; (c) you will not use AI calling for any illegal, fraudulent, or deceptive purpose; (d) you accept full responsibility for the content and manner of all calls made through the platform. WE DISCLAIM ALL LIABILITY FOR ANY CLAIMS, FINES, OR PENALTIES ARISING FROM YOUR USE OF AI CALLING FEATURES.
Our platform provides access to business contact and lead information. You acknowledge and agree that: (a) lead data is provided “as is” without warranty as to accuracy, completeness, or currency; (b) you are solely responsible for ensuring your use of lead data complies with all applicable data protection laws, including but not limited to GDPR, CCPA, UAE Federal Decree-Law No. 45 of 2021, and any other applicable privacy legislation; (c) you will not use lead data for any unlawful purpose; (d) you will not redistribute, resell, or share lead data obtained through the platform with third parties without our express written consent.
Our platform integrates with third-party services including advertising platforms (Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads), AI providers, and other tools. When you connect your third-party accounts, you authorize us to access and manage those accounts on your behalf as necessary to provide our services. You acknowledge and agree that: (a) your use of third-party services is subject to their respective terms of service and privacy policies; (b) we are not responsible for the actions, content, availability, or policies of third-party services; (c) any ad spend or financial commitments made through connected ad platforms are your sole responsibility; (d) we are not liable for any ad platform policy violations, account suspensions, or financial losses resulting from campaigns managed through our platform; (e) third-party service availability is outside our control and we make no guarantees regarding uninterrupted access to integrated services.
If you access our platform through our API, MCP server, or AI agent interfaces, you additionally agree to: (a) comply with all applicable rate limits and usage restrictions; (b) secure and protect your API keys and access credentials; (c) not attempt to circumvent any rate limits, access controls, or security measures; (d) accept that API access may be modified, rate-limited, or revoked at our discretion; (e) not use automated access to scrape, harvest, or collect data beyond the scope of the authorized API functionality. You are responsible for all activity conducted through your API credentials, including any unauthorized use resulting from your failure to secure them.
The D50 AI platform, including its design, features, source code, algorithms, user interface, documentation, and all underlying technology, is the exclusive property of CAASCOM INFORMATION TECHNOLOGY L.L.C and is protected by intellectual property laws of the UAE and international treaties. All trademarks, service marks, logos, and trade names displayed on the platform are our property or the property of their respective owners. You are granted a limited, non-exclusive, non-transferable, revocable license to use the platform solely in accordance with these Terms. You may not copy, modify, distribute, sell, lease, or create derivative works based on our platform or any content therein without our express written permission. Any unauthorized use terminates the license granted herein.
Each party agrees to maintain the confidentiality of any non-public information disclosed by the other party in connection with the use of the platform, including but not limited to business plans, technical data, product plans, and customer information. This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party; or (d) is required to be disclosed by law or regulation.
Your use of our platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the data practices described in our Privacy Policy. You represent and warrant that any data you upload, process, or transmit through our platform complies with all applicable data protection laws, and you have obtained all necessary consents and authorizations for such processing. You shall indemnify us against any claims arising from your failure to comply with applicable data protection laws.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CAASCOM INFORMATION TECHNOLOGY L.L.C, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION: LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES; COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; BUSINESS INTERRUPTION; OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE THE PLATFORM; (B) ANY AI-GENERATED CONTENT; (C) ANY CAMPAIGNS, CALLS, OR COMMUNICATIONS CONDUCTED THROUGH THE PLATFORM; (D) ANY THIRD-PARTY CONDUCT OR CONTENT; (E) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (F) ANY OTHER MATTER RELATED TO THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100). THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY.
THE D50 AI PLATFORM AND ALL CONTENT, SERVICES, FEATURES, AND FUNCTIONALITY ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE PLATFORM WILL BE ACCURATE, RELIABLE, OR COMPLETE; (C) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED; (D) THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS; (E) AI-GENERATED CONTENT WILL BE FREE FROM ERRORS, BIASES, OR INACCURACIES; (F) LEAD DATA WILL BE ACCURATE, CURRENT, OR COMPLETE. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.
You agree to indemnify, defend, and hold harmless CAASCOM INFORMATION TECHNOLOGY L.L.C and its officers, directors, employees, agents, partners, suppliers, and affiliates from and against any and all claims, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or in connection with: (a) your use of the platform; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; (e) any content you submit, post, or transmit through the platform; (f) any AI-generated content that you use, publish, or distribute; (g) any campaigns, calls, or communications you conduct through the platform; (h) any claims by third parties related to your use of lead data obtained through the platform; (i) your negligence or willful misconduct. This indemnification obligation survives termination of these Terms and your use of the platform.
Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall first be submitted to mediation in accordance with the rules of the Dubai International Arbitration Centre (DIAC). If the dispute is not settled by mediation within 30 days, it shall be finally resolved by arbitration administered by DIAC in accordance with its arbitration rules in force at the time. The number of arbitrators shall be one. The seat and venue of the arbitration shall be Dubai, UAE. The language of the arbitration shall be English. The arbitral award shall be final and binding on the parties. Judgment upon the award may be entered in any court having jurisdiction.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
We may suspend or terminate your account immediately and without notice for: (a) violation of these Terms; (b) violation of applicable law; (c) conduct that we determine, in our sole discretion, is harmful to other users, third parties, or our business interests; (d) extended periods of inactivity; or (e) any other reason at our sole discretion. You may cancel your account at any time through the platform settings or by contacting us. Upon termination: (a) your right to use the platform ceases immediately; (b) all licenses granted to you terminate; (c) you remain liable for all obligations incurred prior to termination; (d) we will delete your personal data within 30 days of termination, except where retention is required by law or for legitimate business purposes as described in our Privacy Policy. Sections 7, 8, 9, 12, 13, 15, 16, 17, 18, and 20-24 shall survive termination.
Neither party shall be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemic, epidemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of telecommunications or information systems, cyberattacks, or any other event beyond the reasonable control of the affected party.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page, updating the “Last updated” date, and, for material changes, sending notice to the email address associated with your account. Your continued use of the platform after 30 days following notice of changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the platform and close your account.
These Terms shall be governed by and construed in accordance with the applicable laws of the United Arab Emirates and the Emirate of Dubai, without regard to conflict of law provisions. To the extent any dispute is not subject to arbitration as provided herein, the courts of Dubai, UAE shall have exclusive jurisdiction.
Entire Agreement: These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and CAASCOM INFORMATION TECHNOLOGY L.L.C regarding the use of the platform and supersede all prior agreements and understandings.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of CAASCOM INFORMATION TECHNOLOGY L.L.C.
Assignment: You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this provision is void.
Notices: All notices from us to you will be sent to the email address associated with your account. All notices from you to us must be sent to soltane@d50.ai. Notices are deemed received upon delivery.
Electronic Communications: By using the platform, you consent to receiving electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
No Third-Party Beneficiaries: These Terms do not confer any rights on any third party.
Headings: Section headings are for convenience only and have no legal effect.
If you have any questions about these Terms of Service, please contact us:
CAASCOM INFORMATION TECHNOLOGY L.L.C (D50 AI)
Email: soltane@d50.ai
Website: https://d50.ai